Standard Support is automatically included with MyRent Enterprise subscription. This package is sufficient for getting MyRent up and running.
Extended Support offers significantly faster response times compared to the standard support, unlimited case management and access through phone service. This is the ideal support package for elaborate installations or companies who require prompt access to our in-house expertise. This package is available for MyRent Enterprise, Business Intelligence, OnLine Booking and Brokers & Tour Operators customers for an additional fee.
Premium Support offers MyRent's highest level of support, including access to our in-house experts 24 x 7 x 365 for Priority 1 issues. Premium Support customers are assigned a support representative as a single point of contact to manage MyRent deployments from inception to roll-out to upgrade. Premium Support is the best choice for companies where MyRent Enterprise is a mission critical application.